There are cases when the cached data stored in the dedicated partition of the phone can become corrupted. Tap the Spotify application in the default list.If the issue still persists then try to uninstall the app then install a fresh version from the Google Play Store. Tap Storage > CLEAR CACHE > CLEAR DATA > DELETE.Tap the Spotify application in the list.From the Home screen, swipe up on an empty spot to open the Apps tray.If this is the culprit then you will need to clear the cache and data of the app. There are instances when corrupted data within the app itself can cause this problem. To prevent this from happening you will need to make sure that the app can use your mobile data subscription.Ĭheck if the playback issue still occurs. If your phone is not within range of a Wi-Fi network then there’s a chance that your music will stop playing. Find Spotify and toggle off Optimize battery usage.Ĭheck if the Spotify stops playing issue still occurs.You should make sure that Spotify is excluded from this feature. One such feature is battery optimization which is usually applied to certain apps. The Galaxy S10 has several great features to extend its battery life. Turn off battery optimization for Spotify Restart your phone then check if the Spotify pauses playing music when the screen is off. You can also do this from the App info screen Make sure the Put app to sleep (Put this app to sleep immediately when it’s not in use) option is off.In the bottom left corner select Battery.Tap on Device Care (previously called Device Maintenance).
To fix this you will need to allow the app to work even when the phone is in sleep mode. This is also one of the most common reasons behind this problem. While this can be a great feature to save on battery life there are times when you will want an app to work even when the display is off. The Galaxy S10 has a setting that makes certain apps stop working in the background when the screen is off.
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